Frequently Asked Questions
Welcome to our FAQ page! Here, you’ll find answers to common questions about our services. If you need further assistance, feel free to reach out to us.
About Opals Soft Mentor
Learn about our mission, goals, and how we support students in mastering mathematics.
What is Opals Soft Mentor?
Opals Soft Mentor is a global online platform that helps students learn mathematics effectively through interactive lessons and personalized one-on-one sessions with expert tutors.
What subjects do you offer?
We offer Math, Physics, Science, and Chemistry. You can visit our homepage for more details.
Tutoring Services
Get details on our online tutoring, including how it works, session duration, and booking options.
How does online tutoring work?
At Opals Soft Mentor, we connect with students through Microsoft Teams and conduct one-on-one sessions. This allows for personalized learning and real-time support in a comfortable online environment.
Can I book a trial session?
Yes, you can! We’re offering a 3-day free demo class to help you get started.
How long are the tutoring sessions?
Each tutoring session is typically 1 hour long. However, the duration can be adjusted based on the student’s needs.
Enrollment & Scheduling
Find out how to enroll in our programs, book tutoring sessions, and manage your schedule with ease.
How do I enroll in a tutoring program?
You can easily enroll by visiting our Enrollment page.
What are your tutoring hours?
Our tutoring sessions are available from 9 AM to 8 PM, Monday to Sunday. You can schedule sessions based on your convenience within these hours.
How do I reschedule or cancel a session?
You can reschedule or cancel a session by contacting us on WhatsApp or through our communication channel. Please let us know at least 24 hours in advance.
Pricing & Payment
Learn about our tutoring fees, available plans, and secure payment options.
How much does tutoring cost?
It depends on Grade level and number of Classes in a week.
What payment methods do you accept?
We accept all popular payment methods.
Are there any discounts for multiple sessions?
Yes, We do provide discount on multiple sessions, also family discounts are offered and much more.
Are there any discounts offers for more than one siblings?
Yes, there are discounts for more than one siblings.
Other Questions
Find answers to additional queries not covered in the other sections.
Can parents monitor the sessions?
Yes, they can observe their child during Sessions.
How do I contact Opals Soft Mentor for further inquiries?
You can contact Opals Soft Mentor by emailing us at [email protected]. We’ll be happy to assist you with any questions or support you may need. You can also visit our Contact Us page for more details.
How do I communicate with my tutor outside of class?
We have Student-teacher dashboard where student can collaborate with teachers and can ask for help even outside of tutoring session.